
We thought we were just being polite. Turns out, we were on to something. We offer all visitors to the office a drink when they arrive. In the hot, humid DC summer, a tall glass of water is almost
always eagerly accepted. In winters increasing defined by the rude arrival of a polar vortex, coffee and tea warm people’s hands and hearts.
Now we learn that we are not simply being polite and hospitable, but we are engaging in a good business practice.